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How chotutaj Handles Your Account Legally

Our terms, privacy conditions, and account policies are written to be clear and fair — so you know exactly what you agree to when you open an account…

Terms of UsePrivacy PolicyCookie PolicyAccount ConditionsJurisdiction Notice
chotutaj How chotutaj Handles Your Account Legally
POLICY CONTACT PATHS

Reach Us About Legal or Policy Matters

If you have a question about our terms, need to request a copy of your stored data, or want to raise a dispute under our account conditions, our policy team is reachable…

Email the Policy Team Send your written request or dispute to our dedicated policy inbox at [email protected]. Include your registered account ID so we can locate your records and respond accurately within the stated timeframe.
Live Chat Support Our support chat is available around the clock for account-related policy questions. Start a chat from your account dashboard and select the Legal or Policy category to reach the right team directly.
Written Correspondence For formal data requests or account-closure instructions requiring written confirmation, you may submit a signed request through the secure document upload tool inside your account settings panel.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We apply layered security across every account — from the moment you deposit via UPI to the point your withdrawal clears back to PhonePe or Paytm.

Data We Collect

We collect your name, contact details, payment method identifiers, and session activity strictly to operate your account. No browsing profile is built for advertising purposes, and we do not share raw personal data with marketing networks.

Cookie Usage

Cookies on chotutaj.com are used for session management, fraud detection, and performance measurement. You can adjust non-essential cookie preferences from the cookie banner shown on your first visit or via your browser settings at any time.

Account Security

Accounts are protected by password hashing, two-step login verification, and automatic session timeouts after periods of inactivity. We monitor for unusual login patterns and will notify you by email if access from an unrecognised device is detected.

Data Retention

We retain account records for the period required under applicable financial and legal obligations. Once that period has passed, we delete personal data from active systems within 30 days of receiving a verified erasure request from the account holder.

Your Right to Access

You may request a full export of the personal data we hold on your account at any time by writing to [email protected]. We will deliver a structured copy to your registered email address within 30 days of verifying your identity.

Requesting Changes

To correct inaccurate personal data or update your contact details, log in to your account settings or contact the policy team directly. Changes to payment method records such as your linked UPI ID are subject to a short verification step for security.

Common Questions About Our Legal Terms

These answers cover the most frequent questions we receive about account conditions, data rights, and how our terms apply to you as someone accessing chotutaj where local law permits.

These terms apply to every person who opens an account at chotutaj.com. Access to our services depends on local law and is available where local law permits. By creating an account, you confirm you have read and accepted the current version of our terms.

Email [email protected] from your registered address with the subject line 'Data Access Request' and your account ID. We will verify your identity and send a structured data export to your registered email within 30 days of confirmation.

Yes. You may submit an erasure request through the written correspondence channel in your account settings or by emailing the policy team. Deletion is subject to any retention periods required by applicable financial regulations before we can fully remove records.

Payment identifiers linked to your account — including UPI handles and Paytm wallet references — are retained only for the period required under applicable law, then deleted. We do not store full bank account numbers or card numbers on our servers.

We send a notice to your registered email address before any material change to our terms takes effect. The updated version is also published on this page with the revision date. Continuing to use your account after the notice period means you accept the updated terms.

We use essential cookies for login sessions and security, and optional cookies for performance analytics. You can withdraw consent for non-essential cookies at any time via the cookie preferences panel accessible from the footer of any page on chotutaj.com.

Raise the dispute in writing to [email protected] with your account ID and a clear description of the issue. We aim to acknowledge formal disputes within 72 hours and resolve them within 14 working days, keeping you updated by email throughout the process.