Reference

How chotutaj Handles Your Personal Data

At chotutaj, we collect only the data we need to run your account, process your deposits via UPI, Paytm or PhonePe, and keep your session secure.

Data Collected Clearly ListedYour Rights ExplainedSecure Storage PracticesContact Path for RequestsIndia-Applicable Terms

browse our games Read FAQ

What We Collect and Why We Hold It

chotutaj Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account on chotutaj, we record the details you provide during registration — name, email address, date of birth and contact number. When you deposit or withdraw using UPI, Paytm or PhonePe, we log the transaction reference, amount and timestamp so we can

1
reconcile your wallet accurately. We also capture device identifiers, IP addresses and session logs to detect unusual access attempts and keep your account safe. All data is held on secured servers and is not sold to third parties. Where local law in India requires us to
2
share data with a regulatory body, we will notify you unless prohibited from doing so. Your continued use of the platform where local law permits constitutes acceptance of this policy.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to request access to your stored data, ask for a correction, or raise a concern about how your information is being used, our support team is reachable through the…

Email Data Request Send your full name, registered email address and the nature of your data request to our privacy address. We will acknowledge your email within one business day and complete the request within five working days.

Live Chat Support Open the live chat window from any page on chotutaj.com and select the Privacy or Account topic. Our agents can raise a formal data ticket on your behalf and confirm a reference number immediately.

Formal Written Request For legal or compliance-related data queries, you may submit a written request through our contact form. Include your account ID and specify whether you are requesting access, correction or deletion of your stored records.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply a layered approach to protecting your data — from encrypted storage through to controlled internal access.

Encrypted Data Storage

All personal records — including identity files and payment references from UPI, Paytm and PhonePe — are stored using AES-256 encryption at rest. Access is restricted to authorised personnel and logged for audit purposes at all times.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are navigated. You can disable non-essential cookies through your browser settings; doing so will not prevent you from accessing your account or wallet.

Account Security Measures

Two-step verification is available on your account and we strongly encourage you to enable it. Login attempts from unrecognised devices trigger an email alert to your registered address so you can act immediately if an attempt was not yours.

Data Retention Schedule

We hold active account data for as long as your account remains open. If you close your account, non-transactional data is removed within 90 days. Transaction records required under applicable Indian financial regulations are retained for the statutory period.

Data Access Requests

You have the right to request a copy of the data we hold about you. Submit a request via email or our contact form with your account ID and we will deliver a structured data export to your registered email address within five working days.

Third-Party Sharing Rules

We do not sell your data. We share information only with payment processors handling your UPI, Paytm or PhonePe transactions and with identity-verification partners where Indian regulations require it. Each partner is bound by a data-processing agreement.

Frequently Asked Questions About Our Privacy Policy

The questions below cover the data points our account holders ask about most — from what we actually store when you pay via UPI, to how you can request that your records be corrected or deleted. If your question is not listed here, reach us through live chat or email and we will respond within one business day.

We collect your name, email address, date of birth and contact number during registration. Once you deposit via UPI, Paytm or PhonePe, we also log your payment reference and transaction timestamp to reconcile your wallet balance correctly.

Payment references from UPI, Paytm and PhonePe are encrypted and stored separately from your browsing or session data. We do not store card numbers directly; payment-instrument tokens used during processing are held by the respective payment provider under their own security standards.

Yes. Email us from your registered address with your account ID and request type. We will prepare a structured export of your stored records and deliver it to your inbox within five working days of confirming your identity.

Submit a deletion request through the contact form or via email. After we verify your identity, non-transactional data is removed within 90 days. Transaction records required by Indian financial regulations are kept for the statutory period and cannot be deleted early.

We do not sell your data. Sharing is limited to payment processors handling UPI, Paytm or PhonePe transactions, and to identity-verification providers where local law requires it. Every third party we work with signs a formal data-processing agreement before receiving any records.

We use session cookies for login continuity and analytics cookies to understand navigation patterns. You can block non-essential cookies in your browser settings at any time. Doing so will not stop you from logging in or using your wallet.

Reach our privacy team via email or the live chat privacy topic. We acknowledge all data-concern messages within 24 hours and aim to resolve the issue within five working days. For unresolved concerns, you may escalate to the relevant Indian data-protection authority where local law permits.

How chotutaj Handles Your Personal Data

Contact Us About Your Privacy

Data Handling, Cookies and Account Security

Encrypted Data Storage

Cookie Policy

Account Security Measures

Data Retention Schedule

Data Access Requests

Third-Party Sharing Rules

Frequently Asked Questions About Our Privacy Policy

01 What personal data does chotutaj collect when I open an account?

02 How is my payment data from UPI or Paytm stored?

03 Can I request a copy of the data you hold about me?

04 How do I ask chotutaj to delete my personal data?

05 Does chotutaj share my data with third parties?

06 What cookies does chotutaj use and how can I control them?

07 Who do I contact if I believe my data has been mishandled?

Related Pages